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Frequently Asked Questions

Once an order has been confirmed, it can’t be modified or adjusted.

Address updates can be requested, but are not guaranteed. Please review your information before you checkout.

Reach out to Customer Support with your order number and email address to submit a cancellation request. If your order was placed during peak periods or over the weekend, cancellations may not be possible. Cancellations are not guaranteed.

Disclaimer: The abuse of cancellations that are deemed as unusual activity will be suspended from future cancellations. For more information, please review our terms of use.

You have up to 30 days upon delivery to return items purchased on thealmightyoriginals.com.

To initiate a return, please contact [email protected] and we will send return instructions.

Every order is subject to review. The order is confirmed once you receive a shipping confirmation email. Please check your spam inbox.

Orders are processed Monday – Friday and shipped within 3-7 business days. Excluding the weekend and major holidays.

Once your order is shipped, you will receive a shipping confirmation email with your tracking information. Allow 48-72 business hours for your tracking information to update with an estimated delivery date.

We are not currently shipping orders outside of the U.S.

Allow 48 hours after the stated delivery time for your package to show up. If your package hasn’t been delivered, please contact [email protected]

If your order was canceled, we advise you to contact your financial institution to ensure your information is up to date. Cancellations are also be affected by limited stock availability.

TheAlmightyOriginals.com accepts all major credit cards including: Visa, Mastercard, American Express, and Discover.

Other payment methods will vary per region: Apply Pay, Google Pay, etc.

In order to identify the best fit, please visit our size guide. Additional fit details with measurements are found on the product page specific to the item.

Subscribe to our Newsletter or follow us on Instagram for early release information.

Our Team will respond within 24-72 hours. Excluding weekends and major holidays.

Once your order has been returned to our warehouse, it will be fully refunded upon delivery. We do not re-ship orders.

Once your order has been returned to our warehouse, it will be fully refunded upon delivery. We do not re-ship orders.

Please contact [email protected] within 24-48 hours of delivery. We ask you to provide detailed images of the product(s) in question along with the packing/invoice slip.

Online order must be returned by contacting [email protected] as chapter stores only accept returns for in-store purchases. No exceptions.

Tracking numbers are generated when your shipping label is created. Allow 1-3 business days for the courier to scan the package for updates.

All sales are final for any purchase on limited editions and collaboration items.

TheAlmightyOriginals.com displays real time-inventory. Unfortunately an item is no longer available if you don’t see it on our website. Please note some items will allow you to sign up for back in stock notifications in product details.

We do not include prices on our packing slips.
We do not offer gift receipts or gift cards.

We do not offer exchanges. You will have to contact the purchaser to return the product and purchase the updated item we have in stock.

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